We know that life is incredibly busy. That is why we have designed the Lunchbox Buddy ordering process to be as straightforward as a quick chat with a friend.
For Phase 1 of our launch, we are managing the final step of all orders via WhatsApp. This ensures we can provide a highly personalised service, accurately verify our delivery routes in Pretoria, and answer any immediate questions you might have.
Here is a step-by-step guide to how it works.
Step 1: Select Your Box on the Website
Head over to our Order Page. Browse our options and select either the Standard Box or the Premium Box. If you want the drinks sorted too, add the 20-Day Juice Add-on to your cart.
Step 2: Fill in Your Details
Once you have made your selection, you will be prompted to fill in a brief form. We need your name, delivery address, and any specific snack preferences (such as “No biltong” or “Prefers sweet over savoury”).
Step 3: Redirect to WhatsApp
When you click the “Checkout via WhatsApp” button, our website will magically generate a pre-filled message with all your order details. If you are on your phone, WhatsApp will open automatically. If you are on a computer, WhatsApp Web will launch. Simply hit ‘send’.
Step 4: Confirmation and Payment
A friendly member of the Lunchbox Buddy team will receive your message. We will quickly review your order, confirm that your delivery address falls within our active Pretoria zones, and send you a secure payment link or EFT details.
Step 5: Delivery!
Once payment is received, your order is confirmed! We will let you know exactly when your box of 40 snacks will arrive at your door. All that is left to do is sit back, relax, and enjoy your newly stress-free mornings.